Privacy Policy

1) Important Medical Note

The MANN App is intended for educational and screening purposes only. It does not provide medical diagnosis, treatment, or emergency medical care.

Always seek a qualified doctor's advice in addition to using this app and before making any medical decisions.

Screening results are automated indicators only—not a confirmed medical diagnosis. If you are in severe emotional distress, have suicidal thoughts, or face a psychiatric emergency, seek immediate help from emergency services or a qualified medical professional.

2) Information We Collect

To provide screening and appointment services, we may collect limited information, including:

• User profile information (for example, name, age range, contact details)
• Questionnaire and screening responses
• Appointment booking details
• Basic app usage analytics

We collect only what is reasonably necessary to provide and improve our services.

3) How We Use Your Information

We use your information to:

• Provide mental health screening and educational content
• Facilitate appointment booking and communication
• Improve app functionality, safety, and user experience
• Maintain service quality and platform security
• Comply with applicable legal and regulatory requirements

4) Legal Basis and Consent

By using the app, you consent to the collection and processing of your data as described in this policy. For sensitive personal data, including health-related information, we process data only for legitimate mental health service delivery and with appropriate safeguards.

5) Data Sharing

Sensitive health information will not be shared with third parties without your consent, except where required by law or necessary to protect life and safety in emergency situations. When service providers support app operations (for example, secure hosting or analytics), they are required to protect your data and process it only for authorized purposes.

6) Data Storage and Security

We use reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, misuse, alteration, or disclosure. While we take strong precautions, no digital system can guarantee absolute security.

7) Data Retention

We retain personal information only for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we securely delete or anonymize it, subject to applicable law.

8) Your Rights

Subject to applicable law, including the Digital Personal Data Protection (DPDP) Act, 2023 (India), you may have the right to:

• Access your personal data
• Correct or update inaccurate data
• Request deletion of your data
• Withdraw consent for future processing

To exercise these rights, contact us using the details in the Contact section.

9) Children and Minors

If a minor uses the app, consent from a parent or lawful guardian may be required as per applicable law.

10) Crisis and Safety Support

The app may show crisis support resources when users report severe distress or suicidal thoughts.

Example India helplines:

• Kiran Mental Health Helpline: 1800-599-0019
• AASRA Suicide Prevention Helpline: +91 9820466726

Helpline availability may change. In emergencies, contact local emergency services immediately.

11) International Data Processing

If data is processed outside your local jurisdiction, we take reasonable steps to ensure appropriate safeguards consistent with applicable law.

12) Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the app or associated official channels with a revised "Last updated" date.